When customers feel that they have been interrupted, contradicted or ignored, they will take their business elsewhere. If you spend six times as much resources to acquire a new customer compared to keeping an existing customer, it is a no brainer: Customer Service Counts.
The Art of Engaging the Customer: Taking Proactive Steps to Deliver a Differentiated Experience Thursday, June 12, 2008 10 am Pacific Daylight Time (GMT -7 am, San Francisco)
PRESENTERS Linda G. Shea, SVP and Global Managing Director, Customer Strategies, Opinion Research Corporation Marla Chupack, Moderator, American Marketing Association
Memorial Day is a day of remembrance for those who died in service to our country. Congress declared Memorial Day a national holiday in 1971, to be celebrated on the last Monday of May.
Originally know as Decoration Day, it is believed that Memorial day started in the United States after the Civil War to remember fallen Union soldiers. This might be true, because eight southern states hold a separate memorial day for fallen Confederate soldiers.
About 5,000 people attend the Memorial Day ceremony at the Arlington National Cemetery each year. A small American flag is placed on each grave and the President lays a wreath at the Tomb of the Unknown Soldier.
The National Moment of Remembrance, established by Congress, asks Americans wherever they are at 3 p.m., local time, on Memorial Day to pause in an act of national unity (duration: one minute).The time 3 p.m. was chosen because it is the time when most Americans are enjoying their freedoms on the national holiday.
Just a quick note to tell you that I rec'd my 2000 credits from EntreCard. I also signed up my weightloss blog, so I am in the running for the 15,000 EC prize.
EntreCard is rewarding bloggers who create buzz about the new featurea and the free E-Book.So, write a blog post, mention the new EntreCard features, such as the “add a blog” and “linking" and add a link to the new E-Book.After writing your post, just leave a comment and a link to your post on the EntreCard blog.You will win 2,000 credits by posting.
EntreCard made some excellent changes to the dashboard and functionality of the EntreCard program. This program is a good way to bring new readers and hopefully, subscribers, to your blog. The program keeps getting betters, too.
Now, you may add all your blogs to one account by linking them together. Simply login with the information for one blog. On the dashboard, you will see a tab called linked blogs. For each of your blogs that you have registered on EntreCard, complete your email address and password. Now you may transfer credits between your different accounts and switch from one to another while purchasing EC adverts or dropping ECs. This is a great time saver.
You may also add one or more blog to your account. EntreCard is giving you a great incentive to add more blogs. Add just one more blog to your account, and you are automatically entered to win 15,000 credits from EntreCard
Download the Entrecard Official eBook, (right-click link and save as to download to your desktop). The free ebook will give you specific instructions on what to do whether you are a new, intermediate or advanced user of EntreCard.
EntreCard is rewarding bloggers who create buzz about the new featurea and the free E-Book.So, write a blog post, mention the new EntreCard features, such as the “add a blog” and “linking" and add a link to the new E-Book.After writing your post, just leave a comment and a link to your post on the EntreCard blog.You will win 2,000 credits by posting.
This blog post hopes to make readers more aware of the humanitarian disaster that continues in Burma / Myanmar in the wake of the cyclone that hit that hit there during the first of May.
Burma / Myanmar is ruled by one of the most brutal and corrupt regimes in the world, a military regime that has refused to recognize the lawfully elected Aung San Suu Kyi, leader of the National League for Democracy (NLD), who won 82 percent of the seats in elections held in 1990. The people of Burma have overwhelmingly rejected military rule yet the military continues to refuse to transfer power to Burma's democratically elected leaders.
The military is also responsible for:
The widespread use of forced labor;
Over 1 million people forced from their homes;
At least 1100 political prisoners, many of whom are routinely tortured;
As many as 70,000 child soldiers, which is more than any other country in the world.
Rape as a weapon of war against ethnic women and children;
Nearly half the government budget spent on the military and just 19p per person per year on health; and,
One in ten babies die before their fifth birthday.
However, the worst crimes of the corrupt regime occurred during the first week May, when they did not evacuate or warm residents of Myanmar that a deadly cyclone was going to hit their country. The military leaders chose NOT to warn their countrymen that danger and death were coming ashore through the most populated area of their country.
Now, the military continue in their mission of genocide by refusing to let relief workers inside the country to help. They reroute relief aid where they want it and mark the supplies and medicines with their names and hand it out to their political supporters.
The Burmese military plan to go ahead with the constitutional referendum on May 24 in the devastated areas affected by Cyclone Nargis. Using aid supplies and medicines, the military is going to try to take by coercion what they could not take in legal elections.
The military regime continues to handicap any relief effort to help the people devastated by the cyclone. People are living in flood waters, surrounded by their dead, without food or drinking water. Please take action by donating what you can afford or by writing or calling your congress person and demanding action.
If you cannot do anything else, please pray for these people who are lost in a hell of nature and their government's making.
Michael and I were talking about having some bumper stickers printed. We like unique (strange and funny) bumper stickers like "compost happens," "save the fire ants and roaches" or "I'm not insensitive, I just don't care." We like the looks and honks we get when we are rolling down the road and someone spots one of them. In the past, we have kept extras on hand for folks to buy. Yes, there are people as wacko as we are! LOL
I started looking for places on the web to have bumper stickers printed. Frontier Labels, Inc. prints bumper stickers for about $1 each. I was excited! However, when I looked at the instructions for preparing files for printing, my excitement died. You must prepare files with a bleed area and a safe zone, both of which take 0.125 inch off the width and the length. You also have to use .jpeg, .tiff or .bmp formats or embed the fonts in the file. You have to create your files using CMYK, not RGB, and submit the file in PDF.
After reading all this information about formatting and file types, I told Michael that we would just have to find some stock bumper stickers we like. Printing has become excessively complicated for me.
Web Analytics and Beyond: Bridging the Online-Offline Gap
Date: Thursday, May 15, 1 pm EDT Speakers: Christine Churchill, KeyRelevance; Keith Maddox, SiteAcuity
Successful marketers know that web analytics are an integral part of any online marketing campaign. But marketers who use web-only analytics and don’t track offline conversions are missing an important piece of the marketing puzzle.
Learn how to meet the challenge of managing a PPC campaign. Paid search remains a critical part of any online marketing campaign, but managing complicated campaigns is time-consuming. David Szetela shares how to successfully manage large paid search advertising campaigns - from keyword research to campaign management tools that can help.
Date: Tuesday, May 13 at 1pm EDT Speaker: David Szetela, Clix Marketing
Just a quick note. If virtual worlds is what you do, you should answer this call. Its a great way to get exposure for your virtual product or to mentor people coming into the field. Not to mention the connections you may make, and we are not talking Twitter followers.
